How Xero saved $500,000 in communications costs

Companies like Xero struggle with disparate systems, high IT upkeep costs, and a lack of communication between global teams. In moving to Dialpad, Xero consolidated its technology, which resulted in better customer service and less time spent on routine tasks.

“By pulling relevant data directly into our phone system, our reps can sell and service smarter—no matter where work takes them.”
Andrew Jessett, General IT Manager, Xero.

Using Dialpad, Xero can:

• Access call analytics and data from any department, team or region.

• Integrate Dialpad perfectly with Xero’s IT stack.

• Set up SMS and calls to communicate from anywhere.

Curious about how companies like yours can succeed with Dialpad? Talk to sales or watch an on-demand demo.