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| 1 in 5 Website Shoppers Prefer Live Chat |
| A survey of 1,000 regular online shoppers revealed that live chat is the preferred communication method for 20% of the population. Those that prefer live chat are more likely to buy frequently, live in households with higher annual incomes, and be aged 31 to 50. |
| Rapid ROI |
| Because you're in control of the BoldChat system and because of our value-focused pricing, you'll experience the industry's fastest return on investment. |
| Deep, Innovative Functionality |
| We know what makes a chat interaction successful from both the visitor and the operator perspective. In accordance with this knowledge, we've built features into our enterprise offerings which facilitate agent efficiency and speed while simultaneously delivering a superior visitor experience. Adaptive Messaging, co-browsing, an integrated workspace UI, and an extremely robust proactive chat rules engine are just a few of them. |